Frequently asked questions
Where can I buy tickets online?
You can purchase Academy Passes, Day Passes and single event tickets on our Tickets page.
Where can I collect my wristband?
If you bought an Academy Pass or Day Pass, please pick up your wristband and programme brochure at the exchange points. One point is located at the Sonic Acts Academy Info Desk at Dansmakers and the other exchange point is at Paradiso Noord, Tolhuistuin. The wristband is strictly personal and non-transferable – please bring your ID with you.
The exchange points are open during the following hours:
Friday, 23 February 2018
19:00–23:00 Dansmakers
22:30–02:00 Paradiso Noord, Tolhuistuin
Saturday, 24 February 2018
09:00–19:00 Dansmakers
22:30–02:00 Paradiso Noord, Tolhuistuin
Sunday, 25 February 2018
09:30–20:00 Dansmakers
Can I buy a ticket at the Academy?
The Info Desk sells all the remaining ticket types and answers any questions you may have regarding Sonic Acts Academy. You can exchange your ticket for a wristband at the Info Desk from Friday to Sunday. You will also find Sonic Acts Academy press and guest accreditation points there. Please see above for opening times.
Which venues are part of Sonic Acts Academy?
The Academy is predominantly situated in Amsterdam-Noord. The venues are Dansmakers, Paradiso Noord, Tolhuistuin, Motorkade 9, EYE Filmmuseum, Stedelijk Museum Amsterdam and Rijksakademie Amsterdam. You can find a map of our locations on our Visit page.
Is the festival accessible for disabled persons?
Most of our festival locations are accessible for visitors in wheelchairs, however Paradiso Noord, Tolhuistuin, is not easily accessible. Please inform us about your visit and we’ll make sure to provide you with the necessary information and assistance.
Which airport is the closest to Amsterdam?
The airport closest to Amsterdam is Schiphol Airport. The fastest way to get to Amsterdam Central Station – and the city centre – is by train (15 minutes).
How do I get to Amsterdam-Noord?
The majority of our venues this year are in Amsterdam-Noord. From the back exit of Amsterdam Central Station you can catch the ferry to Amsterdam-Noord. This service is free of charge and runs frequently (even through the night).
Is there public transportation in Amsterdam?
Yes. For travelling by public transportation you can buy an OV-chip card from Central Station. With this card you must check in and check out when boarding or disembarking from a tram, bus, or metro. You can also purchase a disposable card for one hour (€2,90), for a single day (€7,50) or for multiple days (3 days for €16,50). One hour and single day cards can be purchased with the driver or conductor in the bus, metro and tram. For all information on public transport in Amsterdam visit the GVB website (in English).
Where can I rent a bike?
The most efficient way of transportation is by bike, like the locals. TIP (Tourist Information Point) Noord Amsterdam will offer a 10% discount for Sonic Acts visitors, simply show your ticket at their rental desk. Just take the Buiksloterweg ferry behind Amsterdam Central Station and you will see it under the Tolhuistuin.
Where can I find more travel and parking information?
You can find travel and transportation details on our Visit page.
Will there be food at the Academy?
On Saturday and Sunday, Sonic Acts will serve lunch packages at Dansmakers from INAT Kantine. For only €4,50 you can enjoy a fresh, vegetarian meal like falafel or pasta salad.
Can I volunteer?
Unfortunately we have all our volunteers already, but we will be looking for volunteers for Sonic Acts Festival in the future.
I can’t find my question in this FAQ section, what should I do?
In case you should have any further queries, please do not hesitate to contact us at info@sonicacts.com.